1. Go to https://onelife.eu/en/#login
2. Choose "Forgot password" option
3. Enter your Username and the e-mail address associated with it
4. You will receive a verification link and detailed instructions on how to reset your password. Keep in mind that the link will remain valid for 1 (one) hour only.
*If you do not receive an email, please check the junk and spam folders of your mailbox. Another quite common reason is that you have misspelled your email address.